Terms of Service

Effective Date: August 16, 2023

Welcome to Dee’s Therapeutic Counseling (“we,” “us,” or “our”). By accessing and using our website and services, you agree to comply with the following terms and conditions. If you do not agree with these terms, please refrain from using our website and services.

1. Service Overview:

• a. Dee’s Therapeutic Counseling offers counseling services to individuals seeking emotional support and guidance.
• b. Our services are not a substitute for medical advice or treatment. If you are experiencing a medical emergency, please call your local emergency number immediately.

2. Eligibility:

• By using our services, you confirm that you are at least 14 years old and possess the legal capacity to enter into these terms and conditions or you have a guardian or trustee to provide consent.

3. Privacy and Confidentiality:

• a. We are committed to protecting your privacy and confidentiality. Please refer to our Privacy Policy for more information on how we collect, use, and protect your personal information.
• b. While we take measures to ensure your confidentiality, we may be required to disclose information as mandated by law or if we believe there is a risk of harm to you or others.

4. Online Booking and Payments:

• a. Our online booking system allows you to schedule counseling sessions. Payment details may be required for sessions, and you agree to provide accurate and complete payment information.
• b. Payment for services is due at the time of each session. Refunds are subject to our cancellation policy.

5. User Responsibilities:

• a. You agree to provide accurate and complete information during the booking process.
• b. You agree to treat our counselors and staff with respect and refrain from any inappropriate, offensive, or harmful behavior.

6. Intellectual Property:

• a. All content on our website, including text, images, logos, and graphics, is protected by copyright and other intellectual property laws.
• b. You may not reproduce, modify, distribute, or use our content without our explicit permission.

7. Limitation of Liability:

• a. We do not guarantee the outcome of counseling sessions. Our services are provided “as is,” and we are not liable for any emotional distress or negative outcomes.
• b. To the extent permitted by law, our liability for any claim arising out of or in connection with our services is limited to the amount paid for the relevant session.

8. Termination:

• We reserve the right to terminate your access to our services if you violate these terms and conditions or engage in any harmful or inappropriate behavior.

9. Changes to Terms and Conditions:

• We may update these terms and conditions periodically. By continuing to use our services, you agree to the updated terms.

10. Governing Law:

• These terms and conditions are governed by the laws of Alberta, Canada. Any disputes shall be resolved in the courts of Alberta, Canada.
• Thank you for choosing Dee’s Therapeutic Counseling for your counseling needs. If you have any questions or concerns about these terms and conditions, please contact us at deanna@deestherapeuticcounseling.net.